{"id":23224,"date":"2026-09-11T13:49:51","date_gmt":"2026-09-11T13:49:51","guid":{"rendered":"https:\/\/puffertech.com\/clients\/intuceo\/?post_type=use-case&#038;p=23224"},"modified":"2026-09-17T12:21:45","modified_gmt":"2026-09-17T12:21:45","slug":"experience-of-care-survey-portal","status":"publish","type":"use-case","link":"https:\/\/puffertech.com\/clients\/intuceo\/case-studies\/experience-of-care-survey-portal\/","title":{"rendered":"Experience of Care survey Portal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23224\" class=\"elementor elementor-23224\" data-elementor-post-type=\"use-case\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4095320 e-flex e-con-boxed e-con e-parent\" data-id=\"4095320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d73051 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1d73051\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A secure web portal designed to assess\nthe experience of care and benchmark\nhealth plan performance against statewide standards<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6552407 e-flex e-con-boxed e-con e-parent\" data-id=\"6552407\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13f865e e-con-full e-flex e-con e-child\" data-id=\"13f865e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce0008 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4ce0008\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIntuceo built a secure web portal for a state Health and Human Services agency to assess the\neffectiveness of care patients receive, evaluate caregiver performance across different health\nplans against statewide standards, and report Agency for Healthcare Research and Quality\n(AHRQ) measures over time in support of healthcare research, quality, and patient safety.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3209ab8 e-con-full e-flex e-con e-child\" data-id=\"3209ab8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9d05d2e e-con-full e-flex e-con e-child\" data-id=\"9d05d2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2d2f590 e-con-full e-flex e-con e-child\" data-id=\"2d2f590\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50b7f4e elementor-widget elementor-widget-heading\" data-id=\"50b7f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Sector<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89fde28 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"89fde28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tState Government,\nHealth and Human\nServices\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b076ada e-con-full e-flex e-con e-child\" data-id=\"b076ada\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de369ae elementor-widget elementor-widget-heading\" data-id=\"de369ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Focus<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a78f6f0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a78f6f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tExperience of care\nassessment\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4080467 e-con-full e-flex e-con e-child\" data-id=\"4080467\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6244815 e-con-full e-flex e-con e-child\" data-id=\"6244815\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1095481 e-con-full e-flex e-con e-child\" data-id=\"1095481\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ae981 elementor-widget elementor-widget-heading\" data-id=\"01ae981\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Interface<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e05f53e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e05f53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSecure web\nportal\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1720cf3 e-con-full e-flex e-con e-child\" data-id=\"1720cf3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-145026a elementor-widget elementor-widget-heading\" data-id=\"145026a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Reporting<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-602c82e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"602c82e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAHRQ measures\nagainst national\nstandards\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8eea72 e-flex e-con-boxed e-con e-parent\" data-id=\"c8eea72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1bf404a e-con-full e-flex e-con e-child\" data-id=\"1bf404a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21b008d elementor-widget elementor-widget-image\" data-id=\"21b008d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"301\" src=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2-1024x481.jpg\" class=\"attachment-large size-large wp-image-23248\" alt=\"\" srcset=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2-1024x481.jpg 1024w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2-300x141.jpg 300w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2-768x361.jpg 768w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2-1536x721.jpg 1536w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/4-2.jpg 1734w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c18d4c1 e-con-full e-flex e-con e-child\" data-id=\"c18d4c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42f7364 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"42f7364\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Client Overview<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5155a54 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5155a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe client is a state Health and Human Services agency accountable for care\nquality and patient safety across health plans\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-997b68e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"997b68e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe client is a state Health and Human Services agency responsible for the care patients receive\nunder a range of health plans. Part of its remit is holding caregivers to statewide standards and\nprocedures and improving healthcare services and patient safety across the state\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7c9652 e-flex e-con-boxed e-con e-parent\" data-id=\"f7c9652\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-45d7fe3 e-con-full e-flex e-con e-child\" data-id=\"45d7fe3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5b665fc e-con-full e-flex e-con e-child\" data-id=\"5b665fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f003e4 elementor-widget elementor-widget-heading\" data-id=\"2f003e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Challenge<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9f1488 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d9f1488\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tComparing care experience and health plan performance across the state needs measured,\nbenchmarked data in one secure place\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9d0cfa elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e9d0cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTo assess the effectiveness of care and hold caregivers accountable, the agency needs to\ngather experience-of-care information, translate it into measures, and compare those measures\nacross health plans and service locations against statewide and national standards. Doing that\nsecurely, consistently, and over a span of years is difficult without a single place to collect\nsurvey information and report results.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d1f8d1 e-con-full e-flex e-con e-child\" data-id=\"5d1f8d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab11392 elementor-widget elementor-widget-image\" data-id=\"ab11392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1577\" height=\"964\" src=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3.jpg\" class=\"attachment-full size-full wp-image-23249\" alt=\"\" srcset=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3.jpg 1577w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3-300x183.jpg 300w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3-1024x626.jpg 1024w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3-768x469.jpg 768w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/3-3-1536x939.jpg 1536w\" sizes=\"(max-width: 1577px) 100vw, 1577px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-259d11e e-con-full e-flex e-con e-child\" data-id=\"259d11e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5868496 e-con-full e-flex e-con e-child\" data-id=\"5868496\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac31aa6 elementor-widget elementor-widget-image\" data-id=\"ac31aa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"915\" height=\"642\" src=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192026.png\" class=\"attachment-full size-full wp-image-23250\" alt=\"\" srcset=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192026.png 915w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192026-300x210.png 300w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192026-768x539.png 768w\" sizes=\"(max-width: 915px) 100vw, 915px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aee4439 e-con-full e-flex e-con e-child\" data-id=\"aee4439\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-515f302 elementor-widget elementor-widget-heading\" data-id=\"515f302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">The Solution<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d41546e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d41546e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIntuceo built a secure web portal that assesses care effectiveness and benchmarks\nperformance against standards\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-776a7a5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"776a7a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIntuceo delivered a secure web portal for the state Health and Human Services agency,\norganized to assess care, evaluate health plan performance, and report recognized measures\nover time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ba7aaf e-flex e-con-boxed e-con e-parent\" data-id=\"8ba7aaf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58b199f e-con-full e-flex e-con e-child\" data-id=\"58b199f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34300c7 elementor-widget elementor-widget-heading\" data-id=\"34300c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Technology<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f6ffd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b2f6ffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe portal moves from secure collection through recognized measures to\nbenchmarked reporting\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2982fde e-con-full e-flex e-con e-child\" data-id=\"2982fde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-364709a e-con-full e-flex e-con e-child\" data-id=\"364709a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec8558a elementor-widget elementor-widget-image\" data-id=\"ec8558a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"563\" height=\"597\" src=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192044.png\" class=\"attachment-full size-full wp-image-23251\" alt=\"\" srcset=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192044.png 563w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-11-192044-283x300.png 283w\" sizes=\"(max-width: 563px) 100vw, 563px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cfdd00 e-flex e-con-boxed e-con e-parent\" data-id=\"2cfdd00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b680a7 e-con-full e-flex e-con e-child\" data-id=\"1b680a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ab625a4 e-con-full e-flex e-con e-child\" data-id=\"ab625a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba3b50 elementor-widget elementor-widget-heading\" data-id=\"cba3b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Outcomes<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9130bae elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9130bae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWhat the state Health and Human Services agency now has in place\nafter the engagement\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca96f49 elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ca96f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">A secure web portal the agency uses to assess the effectiveness of care being provided to patients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Caregiver performance across health plans evaluated against statewide standards and procedures.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">AHRQ measures reported over multiple years, supporting healthcare research and quality.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Measures calculated at Health Plan and Service Location level and benchmarked against national standards and procedures.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support for improving state-level healthcare services and patient safety<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8428e88 e-con-full e-flex e-con e-child\" data-id=\"8428e88\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad4043 elementor-widget elementor-widget-image\" data-id=\"1ad4043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1750\" height=\"766\" src=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2.jpg\" class=\"attachment-full size-full wp-image-23252\" alt=\"\" srcset=\"https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2.jpg 1750w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2-300x131.jpg 300w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2-1024x448.jpg 1024w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2-768x336.jpg 768w, https:\/\/puffertech.com\/clients\/intuceo\/wp-content\/uploads\/2026\/09\/2-2-1536x672.jpg 1536w\" sizes=\"(max-width: 1750px) 100vw, 1750px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adab74c e-con-full e-flex e-con e-child\" data-id=\"adab74c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d89353 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4d89353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Set the Standard for Care Quality\nand Accountability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c19bc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"58c19bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tTransform raw patient experience data into actionable,\nbenchmarked insights. Drive systemic improvement across\nhealth plans, track performance over time, and ensure\ncompliance without sacrificing security.\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9994e0 e-con-full e-flex e-con e-child\" data-id=\"e9994e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2c4ff elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7b2c4ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/245228077.fs1.hubspotusercontent-na2.net\/hubfs\/245228077\/Case%20Study%20Documents\/CS_%20Experience%20of%20Care%20survey%20Portal.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download CaseStudy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"author":2,"featured_media":23246,"template":"","meta":{"_acf_changed":false},"categories":[10,154],"tags":[158],"class_list":["post-23224","use-case","type-use-case","status-publish","has-post-thumbnail","hentry","category-case-study","category-digital-engineering","tag-public-sector"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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